Thursday
Aug212014

Thinking about backing up your data? I have a few thoughts about that…

imageI try to put together a new overview discussing the why’s and howto’s of backing up your data. In this white paper I have listed a few of the methods to consider to use for backup and some of the services that we provide to help fit your needs and budget numbers. If you are interested, and we all should be, take a few minutes to download this paper. I think you will find it interesting and very informative. If you have any questions about the information I have listed or you want to pursue a personal design session please let us know and we will be happy to discuss your requirements and suggest the best backup design to fit your needs.

Wednesday
Aug202014

Citrix OnLine Products

imageHere are the products that have now been added to our portfolio. Click on the product name to download a product sheet on each one. Be sure to contact me to sign you up for a comprehensive overview of the product and it’s capabilities. Hope to hear from you soon!

GoToMeeting provides simple online meetings with high-definition group video conferencing, creating a natural, face-to-face collaboration experience that brings people together like never before, within and outside your organization. Meeting is believing!

Podio offers a collaborative work platform that enables people and teams to work the way they want to work in a social setting.

GoToWebinar makes it possible for anyone to host their own do-it-yourself webinars, allowing them to reach larger audiences, expand their marketing reach and communicate with groups more effectively.

GoToTraining enables trainers to conduct interactive online training with up to 200 participants in any location. Reduce costs and increase training capacity by moving your training program online.

OpenVoice Our audio services team provides integrated toll-free audio services that work with GoToMeeting, GoToTraining and GoToWebinar, plus a standalone service for businesses needing high quality conference calling at affordable rates.

GoToMyPC gives you the ability to access and work remotely on your PC or Mac from any web browser – including from your iPad, iPhone or Android device– so you can be productive wherever you go.

ShareFile is a secure, file and content sharing solution specifically built for business professionals who need to manage and share data and files.

GoToAssist remote support, service desk and monitoring tools empower IT professionals and support teams to provide technical assistance and easily manage everything IT from anywhere.

Tuesday
Aug192014

We are now a Citrix SaaS Advisor Partner

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I have been using Citrix Support products for many years and it is hard to fine a simpler product to use that encompasses all of the features that they do. It makes me happy to send out this notice that we are now signed up as a partner now for their products and I will be outlining over the next few days a brief overview of each of their products and how they can best be used.

Feel free to contact me with any questions that you might have about you can sign up for any one of these wonderful products.

Thursday
Aug142014

Intel SSD 730 Series Drives

imageIntel offers its new SSD 730 series, which provides a combination of enthusiast-grade speed and data center endurance.

New SSD 730 series testing specs show the following key features:

  • Designed for content creators and gamers, the SSDs are rated for 70 GB writes per day, compared to the industry-standard 20 GB.
  • Users can get up to 1,000 MB/s sequential read speeds by combining two 730 series drives in RAID 0,2, which is nearly double the sequential read speed compared to just one 730 series drive on its own. That means customers can get two 240-GB SSDs and twice the read speed for about the same price as a single 480-GB drive and half the speed. 

Intel SSD 730 Spec Sheet

Tuesday
Aug122014

Looks like LG is giving Sonos a run for their money

imageLG is planning on showing their Wireless Multiroom-Audio System at September’s IFA show in Berlin. Called the LG Music Flow System it will include a 70-watt H7 Speaker, 40-watt H5 speaker and their R1 network bridge that connects to a home router to synchronize music among multiple speakers in different rooms. They will add a 30-watt H3 speaker and soundbar soon after.

The products incorporate mesh network technology and dual-band Wi-Fi. Although the company promoted it as the first system of its type to offer high-resolution 24 bit/192kHz playback, a wireless multiroom-audio system from Lenbrook Industries' Bluesound brand also offers such a capability.

These products are slated to enter the US market late Q2 or early Q3. The system used iOS and Android mobile devices that need to be equipped with an LG App that makes them a system controller to stream music from the mobile devices or PC’s to the speakers. The app also accesses Internet radio stations, recommends songs and playlists, and functions as a smartphone music player when the user is on the go.

A song can be directed to all the speakers simultaneously, or different songs to different speakers at the same time. If you have two speakers in the same room you can join them for stereo playback. There are many more features available in the app to give you more versatility.

This seems to this year’s hot new product area so keep looking at other companies coming out with similar products. Sonos has been the leader for years but Samsung (probably Sono’s closest product rival), Panasonic, BlueSound, Voco and Pure Audio to name a few. While Sonos has had this area all to itself for years we may be seeing some products that will give them a run for their money just like LG.

Tuesday
Aug122014

TechSmith AppShow Screen Recording for iOS devices

TechSmith AppShowTM will allow you to easily record your iOS apps and make app preview videos, tutorials, and explainer videos on your Mac.This product is in beta right now but looks very interesting. Here is a link to sign up for beta opportunities, video examples and best practices.

Friday
Aug082014

ioSafe releases larger data safes

imageThe ioSafe 1513+ NAS can scale up to 90TB, has 4 LAN Ports with Link Aggregation and High Availability and solves a variety of business challenges for the enterprise, creative professionals and home users

Scalable NAS for growing demands

With its fire/water protection, superior performance, scalability, resilience, and comprehensive features, ioSafe® NAS 1513+ is the ideal storage solution for your growing business. The 1513+ can help to simplify disaster recovery, business continuity, data management, sharing storage for storage and backup - with minimal setup and the freedom to expand capacity at any time.

  • Protects data from fire up to 1550°F, 30 minutes per ASTM E-119
  • Protects data from floods up to 10 foot depth, 3 days, complete submersion
  • 202.34 MB/sec Writing, 350.94MB/sec Reading
  • Four LAN Ports with Link Aggregation Support
  • Scale Up to 90TB with one or two ioSafe N513X Expansion Chassis
  • Expandable RAM Module (Up to 4GB)
  • CPU Passive Cooling Technology & System Fan Redundancy
  • VMware®, Citrix®, Microsoft® Hyper-V® Ready
  • High Availability and Automatic Failover between a pair of 1513+ systems
  • Running Synology DiskStation Manager (DSM)

An Ideal Solution for:

  • Medical Data Storage/HIPAA Compliance
  • Collaborative File Sharing
  • High Availability RTO/RPO
  • SAN / Tier-2 Storage with low operating costs

How does it work?

The ioSafe 1513+ connects to your network, preferably at the main router or switch. A network drive (or "share") can be created that allows everyone on the local area network (LAN) with proper permissions to "see" the common drive and share the data. The data can also be made available to the wide area network (WAN - aka the Internet) by allow applications and data to be "forwarded" to the NAS at your router.

These are great products that we use for onsite backup solutions where there is too much data to effectively get it offsite. We typically use them with Veeam for our larger VMware installations.

Friday
Aug082014

Microsoft Surface Pro 3-Did MS finally get it right?

imageThis may be the first Microsoft Surface that really caught my interest enough to think about buying one for myself. The screen is slightly larger which makes it nice for my old eyes, and is thinner and lighter than its predecessors. The kickstand has been improved to have multiple positions and the keyboard connection is a little better I feel by being on an angle. This tablet is now available in five models that take you from an i3 through i7 with various storage options. The systems are a little pricey but if you have the money they may be worth it.

Paul Thurrott wrote a guide on how to choose the right model for you needs and I have included it below:

Core i3 model. Panay says that the base Core i3-based Surface Pro 3 model ($799 plus Type Cover) "is one of the fastest Core i3 devices available," but is aimed at "customers who want the versatility of a Surface Pro 3 but who don't run the most demanding applications or workloads." He recommends this version to students (for note-taking and web-based research) and for "anyone [who] wants a very portable device to be productive on the go, run Office and other desktop applications, make Skype calls, watch video, and casual gaming."

Core i5 models. The mid-level Surface Pro 3 models ($999, $1299 plus Type Cover) should satisfy the needs of most users, providing "the power and efficiency to be productive across a huge range of activities ... This machine outperformed any laptop I've used, and it will be the machine of choice for a lot of our customers." I'm using the $1299 version (8 GB of RAM/256 GB SSD) and find the performance to be just fine, though as I've noted the fan does kick in if you really press the machine.

Core i7 models. Of most interest to power users and the well-heeled, the Core i7-based Surface Pro 3 models ($1549, $1949 plus Type Cover) is "the most powerful Surface [Microsoft] has ever released" and is "designed to provide the power that [its] most demanding customers need." Panay specifically says that these Surface Pro 3 models will be "brilliant" for photo, video, or music editing, and they are aimed at scenarios as diverse as "connected to multiple monitors and peripherals or travelling."

Friday
Aug082014

Microsoft releases Office for iPad version update 1.1

imageI am still waiting for Android to get this and I will probably be waiting for a very long time but iPad users received an update to the Office for iPad suite this week. You can get the update by visiting the Apple’s iTunes App Store. OneNote was also updated as well with a version 2.3 release.

Redmond Channel Partner reported:

The update is part of an effort to deliver continuous updates to Office for iPad, Microsoft said in a blog post on Thursday. The update includes three highly requested feature additions. The first is the ability to let users save files in the Adobe PDF format, even if they don't have Office 365 subscriptions. Another addition is the ability to edit photos in Word on the iPad. Though limited, the photo-editing feature enables cropping and resetting. The third key feature is support for third-party fonts.

In Excel, Microsoft has added a new sorting capability that lets users filter, extend, collapse, display details and refresh PivotTables in an Excel workbook, as well as change the way they're displayed. Another new feature called "flick gesture" aims to simplify the use of workbooks, including the selection of data fields with large ranges.

"Simply grab the selection handle, flick it in any direction and Excel will automatically select from where you started to the next blank cell," Microsoft said in the blog, adding that if "you're at the top of a column of data and want to select all the way to the bottom, just flick down and the column is selected automatically."

The new PowerPoint app supports the use of multimedia capabilities on the iPad, specifically audio and video embedded into slides. It also lets users insert videos and photos from their iPad camera rolls. When projecting a presentation from the iPad, users can now enable Presenter View to see their own notes on the device.

Friday
Aug082014

IoSafe - SynLocker Ransomware Alert

An alert has gone out from IoSafe warning against a possible situation that could harm your IoSafe installations. Check to see if you have a unit that might be affected. An upgrade to their DSM software. See information below:

We would like to inform you that a ransomware called "SynoLocker" is currently affecting some ioSafe/Synology NAS users. This ransomware locks down affected servers, encrypts users’ files, and demands a fee to regain access to the encrypted files.

We have confirmed that the ransomware only affects ioSafe/Synology NAS servers running older versions of DiskStation Manager by exploiting a security vulnerability that was fixed and patched in December, 2013.

Affected users may encounter the following symptoms:

  • When attempting to log in to DSM, a screen appears informing users that data has been encrypted and a fee is required to unlock data.
  • Abnormally high CPU usage or a running process called “synosync” (which can be checked at Main Menu > Resource Monitor).
  • DSM 4.3-3810 or earlier; DSM 4.2-3236 or earlier; DSM 4.1-2851 or earlier; DSM 4.0-2257 or earlier is installed, but the system says no updates are available at Control Panel > DSM Update.

If you have encountered the above symptoms, please shutdown the system immediately and contact our technical support here: https://myds.synology.com/support/support_form.php

If you have not encountered the above symptoms, we strongly recommend downloading and installing DSM 5.0, or any version below:

  • DSM 4.3-3827 or later
  • DSM 4.2-3243 or later
  • DSM 4.0-2259 or later
  • DSM 3.x or earlier is not affected

You can manually download the latest version from our Download Center and install it at Control Panel > DSM Update > Manual DSM Update.

If you notice any strange behavior or suspect your ioSafe/Synology NAS server has been affected by the above issue, please contact us at security@synology.com. We sincerely apologize for any problems or inconvenience this issue has caused our users. We’ll keep you updated with the latest information as we continue to address this issue.

Thursday
Aug072014

Should you worry about the report of 1.2billion passwords stolen by Russian Hackers?

Russian hackers have reportedly stolen 1.2 billion user names and passwords in a series of Internet heists affecting 420,000 websites.

Should you be worried? I think that you should quickly change your passwords for all of your important accounts, especially financial, as quickly as possible. You should be using strong passwords and if you can move to a two step authentication system. Make it a habit to periodically change your passwords and use different passwords for each of your sites. Be sure to monitor your transaction history for credit cards and bank accounts to be sure only authorized transactions have been made. If you do see a transaction that you are unsure of contact your financial service to stop the process or to research it. Don’t take chances.

Many of us here at PAconnect use LastPass to help keep track and create passwords for our accounts. This program can be used on your computer, phone or tablets to provide secure and easy to use password support. It is available for Windows, MAC, LINUX and most mobile devices. Supports Internet Explorer 8+, Firefox 2.0+, Chrome 18+, Safari 5+, Opera 11+. The Universal Windows installer installs browser extensions for Internet Explorer, Firefox, Chrome, Safari, and Opera. It also allows you to easily create a LastPass account and import your existing passwords. It's the best way to install LastPass on Windows. The 64 bit installer includes 32 bit IE installer.

DOWNLOAD

VERSION 3.1.40

Tuesday
Aug052014

Neat new throw back device…

imagePilot Pen has introduced a new fountain pen design the is reasonably priced and pretty cool looking. The Pilot Varsity is an interesting throw back to an earlier time when writing was a skill set and frankly, a lost art. They are available an multiple colors to make any office products geek happy!

Amazon sells them in a 7-Pack in assorted color inks for $14.34.

You can also buy a box of black ink pens for just $23.95 and if you feel that you don’t need that many you can purchase a 3-pack for $8.45.

Monday
Aug042014

Is Radio Shack on its deathbed?

imageA mainstay in my early geek life, Radio Shack was always a constant source of electrical parts for many of my electronics experiments. Boing Boing’s  David Pescovitz posted that Radio Shack is on its deathbed: $62 million in cash left which apparently isn’t even enough to close the 1,100 stores it needs to shut down to stay on life support.

The problem is that Radio Shack stores have been out of date for modern times. Unless you need electronic parts, all the rest of the products that were inventories appeared to be out of date and just not “with it”.

It’s a pity to say goodbye to an old friend but the times are rolling on.

Monday
Aug042014

DriveSavers News

 

 

 

 

 

The use of systems that utilize both SSD and HDD technology together are growing in use. On the PC side, we have Smart Response Technology (SRT). When this type of technology fails, it is generally one or the other of the two incorporated drives that has failed, rather than both. Usually, it is the HDD. Perhaps for this reason we often receive just one of the drives from a Fusion or SRT rather than both the HDD and the SSD.

PC: Smart Response Technology (SRT)
In the case of an Intel SRT drive, the device can be configured with "Maximized" write-back or "Enhanced" "write-through" configurations. In the case of "Maximized" configuration, we need both the SSD and the HDD to perform the recovery. In the case of the "Enhanced" mode, we need only the HDD. This can be confusing to the end user as to how it was configured. That being said, to err on the side of caution, always send in both the HDD and the SDD components.

Friday
Aug012014

Interesting Blog Post at Sophos

Author: John Zorabedian
Subject: Spam-Bot Invaders: Which countries send the most spam? (Infographic)

image

Recently we measured spam volume from around the world to find out which countries are the worst spam offenders. As we expected, the United States sends out way more spam than any other country — 24.2% of all spam was from the U.S.

When you consider the country’s huge online population, it’s not surprising that the U.S. sends so much spam. Spam comes from “bots” — computers infected with malware and under the control of a criminal. “Bot masters” can use servers anywhere in the world to give the bots instructions. So spam-bots in the countries on our list aren’t the authors of the spam, they are more like the messengers.

While it’s interesting to call out the 12 “dirty dozen” countries that send the most spam by volume, we also like to look at the amount of spam by population. It’s a diverse list of nations, and even small countries have a big spam problem.

The Dirty Dozen Spampionship

We’ve been measuring spam in our quarterly “Spampionship” going back a few years, and the U.S. consistently tops our charts. As you can see in the graphic below, bots in the U.S. send by far the most spam of any country, with second-place France (responsible for 6.7% of spam) well behind.

Other countries in our top 12 include China (third at 6.2% of spam) and Russia (fifth at 5.1% of spam), both consistently at the top of our charts quarter after quarter.

Spam per person – a fairer measure

We also look at spam “per person.” We do this because we think it’s a fairer measure of how spammy a country is. By setting the U.S. as the baseline, we can see how likely it is that a computer in a given country is a spam-sending bot compared to the U.S.

This past quarter, Bulgaria was the top country for spam per person, coming in at 2.1 times the U.S. Belarus, which had been the tops of the spam per-person chart for the past year, dropped to second place, at 1.9 times the U.S. spam level.

image

Fight back against spam and cybercrime – kill a spambot

A country’s size has nothing to do with how much spam is coming from within its borders — spam servers can be anywhere in the world.

Remember, if your computer is infected with spam-sending bot malware, you are part of the problem. Do your part to fight back against spam — download our free Virus Removal Tool to scan your computer and automatically clean up malware.

You can learn more about our “Spampionship” series by visiting our award-winning Naked Security blog.

Sophos Email Security

If you’re a business looking to keep your email secure, Sophos blocks spam and email-borne threats. Learn more about email security from Sophos.

Thursday
Jul312014

Great article today on surge protectors by Geoffrey Morrison - CNET

image9 things you should know about surge protectors

by Geoffrey Morrison

Don’t forget to protect your electrical equipment. Depending on the device you may want to consider a UPS (Uninterruptable Power Supply) in some cases. UPS’s normally provide both surge and short term power which is good for situations like brown outs. Some of these devices will even power you equipment off automatically if the power is out for a period of time.

Wednesday
Jul302014

Microsoft unleashes 'Settlers of Catan' on the web

I thought this was interesting…

image

Microsoft has something of an extracurricular activity: When it's not releasing Office for iPad or updating Windows, it has a habit of helping other companies build websites. Its latest project is a web version ofSettlers of Catan, the popular board game, which it co-developed with Bontom Games. As with previous Microsoft-backed sites, the appeal is that anyone, even Microsoft haters, can use it: The web version will run in any browser that supports HTML5 (in other words, not just IE). That's obviously a different approach from the existing Settlers of Catan apps for Android and iOS, which are of course reserved for people using those platforms.

The game's in beta for now, and Microsoft says more features and improvements are on the way. For now, the game can't set you up with computer opponents, nor will it pair with you some random online player. Instead, you'll have to find at least two other friends, who you can invite through either email or Facebook. (Obviously, since the game runs in any modern browser, it doesn't matter what device your friends are carrying.) Once you get a game going, you take turns asynchronously, with time limits to keep the game going. You can also opt into email notifications, so you'll know when someone's taken a turn. Throughout, you can talk to your opponents using built-in voice chat -- powered by Skype, of course.

Microsoft introduced other features too, including auto-trade and auto-roll -- again, to help keep things moving. Lastly the dice you'd normally use with the physical board game has been replaced with an on-screen button. Ultimately, the company says it plans to announce a complete rule set at GamesCon in August, including development cards, points and achievements, bringing the web game fully in line with the board game version. In the meantime, you can play the beta game here. Enjoy -- and do be patient if you encounter any performance hiccups. It's clear the site isn't fully polished yet.

Thursday
Jul172014

We have updated our website…

SNAGHTML26e8422cIf you haven’t been to our website this week you will be in for a treat the next time you visit. Paul has totally revamped the site to include more information about the products and solutions that we offer and we will be adding even more depth over the next couple of weeks.

We have also been doing a major renovation on our showroom and our support people. We are trying to use our facilities more effectively for ourselves as well as bringing to life some of the products that we want to highlight each month. Look for our upcoming open house that we will announce shortly to invite you all in to see the changes for yourselves.

Wednesday
Jun252014

Lenovo ThinkPad 10 Ultrabook and Keyboard Video Demos

Lenovo Posted their Ultrabook Keyboard Video (below) and I though it would be a good idea to also include the video describing the ThinkPad 10 Ultrabook as well.

First Look: ThinkPad 10 Tablet

First Look: ThinkPad 10 Keyboard

Monday
Jun232014

Even Small Businesses are a Big Target

Security is getting tougher to control everyday and that is why we have included Sophos as one of primary vendors to use to secure our customer’s networks. Whether you need to deploy a strong firewall appliance, antimalware endpoint software or data encryption, these are just a few of the things that Sophos and PAconnect bring to the table for you.

Here are some interesting articles that have recently shown up in Sophos’s Blog:

Who’s looking out for your growing business? - Every business, regardless of size, is vulnerable to information theft and security breaches. Small and mid-sized businesses often lack the security resources of larger companies, becoming easy targets.

More about Sophos Cloud

How it Works

Cloud

Demo Video

Cloud

Resources