Entries in CCI Training (4)

Friday
Apr152016

Ingram Micro Cloud Summit (Part II)

The Ingram Micro Cloud Summit used both general meeting sessions and breakout sessions to get its enormous amount of content out to us. While much of the general sessions material discussed the "Why the Cloud", I think that most of us that were there did not need to be convinced that the trend for most software manufacturers is for them to learn how they can leverage "The Cloud" advantageously with their products.

One of the major categories of software/services that I saw here was for offsite storage. From the fire sharing applications like OneDrive and SharePoint from Microsoft and DropBox to Backup and Disaster Recovery from Acronis, Veritas and Azure. There are a lot of options to enhance how you work and how you protect your office's data.

Ingram Micro Cloud MarketPlace is looking to add more and more vertical applications to its portfolio of products as well and providing bundles to make it easier to manage and supply services that these vertical markets can take advantage of. One of the first vertical markets that IMCM is working on is the legal profession. Some of these applications include: Office 365 E3 (Word, Excel, PowerPoint, OneNote, Outlook and more), Law Toolbox (Matter Time Management), RPOST (Encrypting), Rmail, Trend (Virus Protection), Dropbox for Business (secure file synchronization and file sharing), and Acronis (Backup and Disaster Recovery).

While many of the products in the Cloud MarketPlace are considered to be horizontal in nature, covering a wide variety of business types and needs, having a distinct set of applications that fit together well for a specific industry helps to us to bring our customers a good offering to choose from for their business processes.

Thursday
Sep272012

Accessing our Client Portal

I have put together a short video demonstrating how you access your client portal screen. This portal provides you with access to your service tickets, both past and present, the ability to add comments and provide additional information to our service department on open service tickets and to create new service tickets. Please feel free to use this to help us better server you.

If you haven’t received your login and password to access your system please contact us to set this up for you.

 

Monday
Jul112011

Hello Raleigh, NC!

2011-07-11_1206I am at the Allscripts/MyWay training center in Raleigh, NC for the next two weeks so I am mainly available via email and voicemail primarily. I am monitoring what is coming in so don’t be shy sending stuff over to me either by email of fax. I will be back in the office on 25th. See you then. I will be free most evening so I’ll still be posting things up to this site as well. Stay tuned for any information that I thing is pertinent on installation and training of the MyWay Product as I will be posting what I think you might be interested in.

Friday
May072010

Hard Drive Recovery is hit and miss at best

Here is an interview from Tekzilla that will give you a quick overview of drive recovery methods and what to do to try to attempt data recovery. Very interesting interview with Scott Moulton from Tekzilla’s - Which Hard Drives Fail The Least? Sleek Cell Phone Booster, Hard Drive Recovery Tools, Adobe Reader Alternatives, Space Pictures! – Tekzilla Episode.

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