Easy On Hold Support Notification
Thursday, May 19, 2016 at 9:38AM Easy On Hold streams for all easyonhold.com URL groups will be down for upgrades for approximately 2 hours Sunday, May 22, 2016 from 10pm to around midnight. Does not affect brandimusic.com URL groups.
During this time, we will be upgrading our databases for increased capacity and speed.
Streams will stop during these hours, but will return to normal operation.
If your installation uses a Grace Digital streaming player, a reboot of the device may be necessary.
ProStream devices will play onboard audio fail-over files during the maintenance window (you will not experience silence). The device will begin using the live stream as soon as it becomes available.
For questions and support, please contact us at 888-798-4653 or support@easyonhold.com.
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