AVG Service Update

AVG 8.5 migration to AVG 2012 (Small Business)

End of Service Update for AVG 8.5 was released.

Users that are currently on AVG 8.5 need to migrate to AVG 2012 to stay fully protected. We have created a step by step guide to help you.

Please note that you are required to have AVG Remote Administration 8.5 installed on your machine before you begin the migration process. If you do not have AVG Remote Administration 8.5 installed please refer to the “Important note before installation”.

Important note before the installation:

• Workstations with AVG 8.5 will not be able to communicate with new Admin Server 2012, however the list of these stations will be transferred to the AVG Admin Console.
• All stations that will be upgraded to AVG 2012 will be restarted during the remote installation.
• When installing AVG remotely using the AVG Network Installer Wizard, please bear in mind that a manual restart is always required in case there is AVG 8.5 on the target stations. Sometimes the restart is needed also when reinstalling AVG 2011/2012. The restart is needed because all old AVG services and drivers are scheduled for removal upon restart, and new drivers and services cannot be started due to this. The result of reinstallation without restart would be an unprotected station.
• In general, it is recommended to install AVG remotely during off-peak hours, and enable the option "Reboot the computer after finishing AVG 2012 setup if needed". This will ensure that the computer will be unprotected for the shortest possible time.

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