SurveyMonkey.com

If you are a service oriented company, you probably want to know how well you are performing your job from your client’s perspective. It is very important to know how well you are doing and to find out when you are not performing to your client’s expectations. You want to know where you are doing well, and mainly where you are not so that you can fix problems quickly before they start hurting your reputation.

SurveyMonkey.com provides an automated web service that allows you to create a survey questions in many different formats and styles. Then you can either email the link that they create to your survey or you can embed the code in your website that will allow people to fill out a form and submit it back to SurveyMonkey.com. You then have access to the results of the surveys and can determine how well your are doing or not!

You can choose between a free service that limits you to 100 responses per survey and only 10 questions per survey, Monthly Pro Account that costs $19.95 per month and allows you to have a total of 1000 responses per month with an overage charge of $.05/response over 1000 responses, and an Annual Pro account for $200/year with unlimited responses per month and no overage charge. For a more detailed look at the different Account Plans click here…

If you don’t know how you are going to use it, or how many people you are going to have respond to your survey's, you will want to start off with the free account. If you find this product useful you can then jump into the more advanced versions at any time.