Entries from April 1, 2018 - April 7, 2018

Thursday
Apr052018

Exciting Upcoming Changes from PAconnect!

Over the last six months we have will been working very hard in creating better integration of all our administrative systems. If you have received a recent bill from us you'll see that it has changed from a tool system listing to a single system listing so that you are being billed just from our service management product.

The next part of her integration provides automated reporting of all the services that you currently have with us so that with a much quicker turnaround time on audit control of those services being billed to you. By integrating these two parts of our systems reporting, we are insuring a more accurate report to you on what you have been receiving as a service from us.

Another change that you will see is that your service billings will be billed separately from your discounted service contract. These are going to be two separate processes and will come to you as separate invoices. If you have quarterly or annual billings those also come under separate invoices as well. This should provide a much simpler method for you to track what services you are being billed for and when to expect the billings to occur.

We look forward to answering any questions that you might have discussing these changes.  will

Thursday
Apr052018

Important Sophos Security Advisory for Sophos Mobile and Sophos Mobile Control

Sophos

Technical Alert

Important Sophos Security Advisory for Sophos Mobile and Sophos Mobile Control

Date issued: 2018-03-26

Sophos has released a security update to Sophos Mobile and Sophos Mobile Control installed on premises. Customers running Sophos Mobile managed in Sophos Central or the hosted Sophos Mobile as a Service are not affected by this issue.

This update fixes a security bypass bug that could allow an unauthenticated user to access the administration console or the self-service portal.

This vulnerability was responsibly disclosed to Sophos on 2018-03-21. We are not aware of any attempts to exploit this bug in the wild.

We have assessed this update as critical and therefore advise you to install the update as soon as possible.

If you have Sophos Mobile or Sophos Mobile Control version 6.0 or later, please login to the Sophos License Portal, download the security patch for your version and apply immediately.

If you have Sophos Mobile Control 5.1 or earlier, you need to upgrade to the current version. For more information please read the article https://community.sophos.com/kb/128031.

For more information, please read this knowledge base article on our support site: https://community.sophos.com/kb/131867.

Note: We would like to make you aware of a vulnerability affecting Sophos Mobile customers running the product installed on premises. Customers running Sophos Mobile managed in Sophos Central or the hosted Sophos Mobile as a Service are not affected by this issue. We will send the following email to all affected customers indicating any required actions. Please don’t hesitate to reach out to your account or support representative if you have additional questions.